Verzendbeleid
Shipping Policy
At NA WORLD, we aim to deliver your order quickly, safely, and reliably across France and selected European countries.
Shipping Destinations
We currently ship within France and to selected countries across Europe.
If your country is available at checkout, we are able to deliver to your location. For any questions regarding shipping availability, please contact us at naworldfr@gmail.com.
Order Processing Time
All orders are processed within 1 to 3 business days.
Orders are not processed or shipped on Sundays or public holidays. During high-demand periods, processing times may be slightly extended.
Estimated Delivery Time
Delivery time is generally 5 to 8 business days after dispatch, depending on your location and the local delivery service.
Please note that delivery times are estimates and may vary due to:
-
carrier delays
-
high seasonal demand
-
weather conditions
-
customs or transport disruptions
Shipping Costs
Shipping costs are calculated at checkout and clearly displayed before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Please allow some time for tracking updates to become active.
Incorrect Address
Customers are responsible for providing accurate shipping details.
NA WORLD is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Undelivered Orders
If a package is returned to us due to being unclaimed or undeliverable, we may contact you to arrange reshipment. Additional shipping fees may apply.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
Please include your order number and photos of the issue so we can assist you quickly.
Delivery Delays
While we aim to meet all delivery estimates, delays may occasionally occur due to factors outside our control. We appreciate your patience and understanding.
Contact
For any questions regarding shipping or delivery, please contact us at: